Work History
Geek Squad Computer/Home Theater Field Agent, 2018-2022
As a geek squad field Agent, I specialized in both PC install home theater installations. I became proficient in many skills. My daily tasks included in the list below are what I am proficient in but not limited to..
- home networking (mesh network, custom router)
- network troubleshooting
- home automation
- Pre built PC installation & Custom built
- TV installations (mounted,unmounted)
- Home audio/theater entertainment (receiver set ups, whole house wire runs
- Home theater troubleshooting
- Client advisement on what services to purchase for tailored needs and providing those products in home to sell
AWS Data Center Technician, 2022 - Current
A lot of my work ethic and experience transferred over with me when I started working at AWS. Through trial and error, I became a seasoned data center operative fully capable of being able to learn and also teach others. My tasks working here are listed below but not limited to..
- working on priority tickets such as EC2, EBS, S3, DynamoDB etc.
- working on high risk specialized devices like AWS’s TRN hosts, P5s and other accelerator devices
- media auditing for other team member to ensure customer data is secure
- working as an on call on campus to monitor high severity tickets that cut
- working closely with remote network engineers for high severity tickets to be executed
- working closely with hardware engineers for specialized tickets like faulty powershelfs
- keeping laptops updated to be of use for team members and ultimately save company money
- creating projects involving safety to inform and retrain employees
- train new employees for them to become accustomed to working tickets